South London NHS Crisis Text Service Expands with New SMS Option

Mental health support is now more accessible across south London with the introduction of a 24/7 text messaging service.

Generic image of a mobile phone screen showing a text conversation.
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Generic image of a mobile phone screen showing a text conversation.

Individuals across south London can now access round-the-clock mental health crisis support via text message, following the expansion of the South London NHS Mental Health Crisis Text Service.

The service, delivered by Everyturn Mental Health, has introduced a new SMS option, enhancing accessibility for those seeking support. People of all ages can now text 80991 to connect with a trained mental health advisor who offers free, confidential, and compassionate assistance.
This new SMS functionality builds upon the existing WhatsApp service. Individuals can continue to reach out via WhatsApp by messaging 0303 330 1511 or using a provided link. The messaging option is designed for those who prefer it over a phone call and is available to individuals, family members, carers, and loved ones concerned about someone's wellbeing.
Mental health advisors are equipped to support a wide array of concerns, including anxiety, low mood, substance use, and financial stress, as well as offering general advice on mental health and wellbeing.
The South London NHS Mental Health Crisis Text Service operates 24 hours a day, seven days a week. For immediate telephone support, individuals can call NHS 111 and select the mental health option.
Based on information from the official source: South West London and St George's Mental Health NHS Trust (04/11/2026)